If you ever go, or bring a loved one to the hospital, these rules are important to remember:
1. If your mom/dad/aunt/sister/brother is confused and yells at me I will ignore the yelling and continue to do my job, however if they try to claw my face off, I'm going to refuse to care for them again for the duration of their stay no matter how nice you think I am. Also I promise confused people become more confused at night, please have someone stay with them overnight, trade off with other family members if you have to, but this helps keep your loved one from injuring the one person who truly only wants to help them get better so they can go back to where they are living (with you, in a nursing home, what have you)
2. If you agitate the confused patient who is normally kind to the staff, we won't like you, but we will be fakely nice to you. I had that cute music from their childhood on for a reason, it's calming, and you scare them.
3. If you have cancer in more than once place in your body, it's quite unlikely you are EVER going back to a normal life, please get your affairs in order and teach your spouse how to run all the things that you've taken care of including but no limited to house maintenance, financial affairs and insurance stuff.
4. If you act crazy on Ambien, I will tell your doctor not to let you have anymore. This is not negotiable, I don't care how well it helps you sleep, it's not good to find you on the couch when your IV (with running fluids) is still on the bed...especially when you don't walk well. This makes me cranky. (I promise to just complain to my coworkers and not take it out on you though)
5. Don't forget if you do something crazy, everyone who works on that unit (and some on the other units) will hear about it. The best advice I can give you is: Never do anything you don't want to explain to the paramedics...or your nurse, or well anyone who is inclined to laugh at you when they leave your room/house/what have you.
Rules for the doctors at any hospital:
1. If the patient is supposed to be going home on hospice because they have dementia and their once in remission cancer has spread, you don't have to fix their electrolytes before you send them home, cause um...they are dying, you aren't going to fix them.
2. When confused patients who now also have a UTI are admitted, order ativan, haldol or some other anti-psychotic sedative so that when they decide to go batshit crazy and try to claw their nurses face off (see patient rules above) they can put them to sleep for everyone (including theirs) safety. This prevents restraints and staff injuries.
3. Please explain to families when you don't reorder a home med, especially when it's a patient whose spouse only leaves the room to walk up the hall for coffee...they always want to ask me at like 2am, and I so have no idea how you think...I'm a nurse not a mind reader.
4. Make sure the answering service knows who is on call so I don't spend a hour trying to get ahold of the wrong doctor. Neither that doctor nor I will be happy at the end of that hour.
5. Do not get snippy on the phone when I page you, I promise I have a reason, and besides your getting paid to sleep and take phone calls for emergencies, and likely are getting paid more than I am getting paid to stay up all night and save your ass when the patient crumps.
And for my dear coworkers:
1. I don't care how much experience you have at *another* hospital, you are new to us and you will treat your preceptor with respect, especially if it's the nice coworker who helped me move in July two years ago, and is going to help me move when I get my house. She may not have been a nurse as long as you, but she knows *ALOT* more about how we do things than you do. Being rude to people we know, and trust makes us not like you, if we don't like you, you won't work here long, experience or not.
2. Please if you help me by going to stop my fall risk patient with the bed alarm going off, don't walk them to the bathroom and then go sit down to chart, outside the room, so the patient can fall off the toilet. (special thanks to the PCT who was working as a unit secretary that night who prevented that, you are my bestest work buddy)
3. Be nice to your PCTS/MT/US, be especially nice to the ones trained to do all three, they will more often than not save your butt by keeping your patient's clean, upright, and letting your know when the vitals have gone stupid. Being mean just makes them not want to talk to you, and overusing them makes them REALLY cranky, and trust me I hear about it, and would you like to know why? Because I'm nice to them, and they know I'll back them up over you. Especially if they are right and you're being an idiot. (Looking at the nurse who didn't get up for the bed alarm that the PCT working as a US told you about because your tech was in a room and couldn't go to the room, you're lucky I was charge and saved your ass...)
4. Be nice to your charge nurse, and tell them if they screw up, Charge nurses are human too, and I would so much rather hear my shortcomings from you when they happen and not from the boss lady two weeks later when I'm called on the carpet and made to feel an inch tall, that's *NOT COOL*.